SHIPPING INFO

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 2 business days of processing time for your order to ship out. Orders are not shipped on Sundays.

HOW LONG IS THE SHIPPING TIME?

All orders will be shipped via Shiprocket or Delhivery and International Orders will be shipped depending on the fulfillment center the product is from.

Average transit times within India: 2-6 Business Days
Deliveries to Remote areas or Village areas might take 1-2 days extra during the limited range of courier companies.
There are circumstances that are out of control (Covid restrictions, natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

Covid Related lockdowns, restrictions applied in various states could cause delivery delays. Our courier partners are working hard to deliver the orders on time, however, Covid related administrative restrictions in different regions of India are beyond control. We will keep you updated if there are any such issues with your shipment.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, if you need help tracking your order with the link you will get in the email.

Following are some our trusted courier partners:

Aramex - http://www.aramex.com/
DTDC - http://www.dtdc.in/
Bluedart - http://www.bluedart.com/
Ecom Express - http://www.ecomexpress.in/
Wow Express - http://www.wowexpress.in/
Delhivery - http://www.delhivery.com/
Tanvi Express - http://www.tanviexpress.com/
Are there any shipping charges applicable on my order?

We have standard shipping charges for most addresses.
COD Shipping - A flat Rs.50 charge is applied to all orders with Cash on Delivery. Orders are shipped via Standard Shipping Speed.
There is no shipping charges for prepaid orders. FREE shipping for all prepaid orders.
I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@neewlyfit.com. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED / DEFECTIVE

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged / defective product.

Once received, we'll be happy to send out a replacement, free of charge.